Hello there! Are you interested in continuing your career within customer service? Are you interested in learning and growing within a fast-paced construction company? Would you like to be part of a company where you can start a journey and develop professionally throughout the years? If so, come join the great Ver-Tex Construction team!

Position Location:

Canton, MA / Remote

Position Description:

As a key member of the Direct Sales team, the Project Coordinator reports to the Direct Sales Manager. The Project Coordinator assumes an important role in maintaining customer relationships and supporting the Direct Sales team partners in order to exceed quarterly and monthly sales goals. The Project Coordinator is accountable for putting quotes together, customer support, setting up jobs, requesting pricing, scheduling, and billing of jobs.

This is a hybrid position– must be local to Canton, MA area for 2 days in office.

Position Key Criteria/Requirements:

  • 1+ years of customer service experience
  • 1+ years construction experience – construction documents & related processes desired
  • Demonstrated ability to work independently
  • Demonstrated ability to learn products quickly (knowledge of Ver-Tex vendors desired)

Position Measurable Accountabilities:

  • Ensure that all actions are supporting the Purpose, Vision, and Core Values of Ver-Tex Construction
  • Customer Service:
  • Provide support and guidance for product questions
  • Provide product data/samples when requested within 48 hours
  • Provide detailed and accurate descriptions on proposals with clear qualifications
  • Ensure 100% accuracy on pricing and scope based on up-to-date construction documents and site visits
  • Scheduling:
  • Follow scheduling SOP’s 100%
  • Milestone execution: 2-week schedule at least 90%+ accurate; 1 week schedule at least 99% accurate
  • Communicate changes in scope, product, or schedule to customer within 48 hours
  • Labor forecast accuracy: 2-week (+/- 10%) and 3 -month (+/-20%)
  • Minimum of 24 hours scheduling request after receipt of bin location in the warehouse
  • Ensure 100% accuracy on job site information provided to scheduling
  • Keep customers updated on schedule when applicable
  • Billing/Finance:
  • Ensure 100% accuracy on job creation form and on AIA billing
  • Invoices sent to customers within 24 hours of release
  • Assist accounting with collections for any invoices over 15 days past due: per collections process
  • No job over $100 underbilled
  • Collect 90% of deposit for new customers and 50% minimum if negotiated before ordering materials
  • Job Setup/Project Management:
  • Ensures 100% accuracy of information entered in Spectrum
  • Meets or exceed the Ver-Tex job handoff procedure
  • Ensures material ordered is 100% accurate
  • Delegate submittals to procurement when applicable/ensures 100% accuracy on submittals sent to customer
  • Vendor back charges: communicates vendor mistakes to finance immediately so money could be recouped
  • Projected: ensures materials and labor are forecasted accurately
  • PO Reconciliation: review as requested by accounting any open PO’s and make sure invoices received match. Work with finance to resolve if they do not match

Position Key Technical Competencies:

  • Proficient in Microsoft Office Suite (Excel, Outlook, Word, etc.)
  • Excellent written and verbal communication
  • Bluebeam, CRM, and Project Management Software (Spectrum)

Company Benefits:

  • Health Insurance (70-79% company funded)
  • Dental/Vision Insurance (70% company funded)
  • 401k Plan (company guaranteed 4% match)
  • Company paid Basic Life Insurance (100% company funded)
  • Company paid Accidental Death & Dismemberment Insurance (100% company funded)
  • Company paid Short Term & Long-Term Disability Insurance (100% company funded)
  • Voluntary Life Insurance
  • Voluntary Accident/Critical Illness Insurance
  • Voluntary Flexible Spending & Dependent Care Account
  • PTO (paid time off – 3 weeks in your first year of employment)
  • 10 Company paid holidays
  • Quarterly company social event
  • Virtual tutoring program for team member's school-aged children
  • Parental Leave of Absence (based on tenure)

What's Next?

If after reading this ad you see yourself as a good fit for the company culture and the role, please complete our online application and send us your resume and cover letter. We look forward to hearing from you!

**To be considered for this position please click on APPLY at the bottom to complete your application and information on your most recent work history (5-10 minutes to complete)**

The Fine Print:

Ver-Tex is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. However, we don’t employ jerks, even really smart ones.